Frequently asked Questions
Do you install fireplaces in existing homes?
Yes, we specialise in fireplace installations for both new builds and existing homes, carefully assessing structure, ventilation, and safety requirements before installation.
What types of fireplaces do you install?
We install a wide range of fireplaces including wood-burning, gas, closed combustion fireplaces, pellet burners, and custom fire features for residential and commercial properties.
How often should my chimney be swept?
Chimneys should be professionally swept at least once a year, especially before the winter season, to ensure safe operation and optimal performance.
Do you offer fireplace refurbishments as well as new installations?
Yes, we provide full fireplace refurbishment services, including repairs, upgrades, and aesthetic improvements to restore performance and appearance.
Can you install indoor and outdoor built-in braais?
Yes, we design and install both indoor and outdoor built-in braais, tailored to suit your space, lifestyle, and architectural style.
Are your installations compliant with safety regulations?
Absolutely, all our installations and refurbishments are completed in accordance with relevant safety standards and best practices for South African homes and businesses.
Do you service and install sauna heaters?
We offer professional sauna heater installation and servicing for residential and commercial sauna spaces, ensuring safe and reliable operation.
What is hydronic central heating and is it suitable for Cape Town homes?
Hydronic central heating uses heated water circulated through radiators or underfloor systems, providing efficient, silent, and consistent warmth — ideal for Cape Town’s winter climate.
Do you service pellet burners and heating systems?
Yes, we install and service pellet burners and heating systems to maintain efficiency, safety, and long-term reliability.
Do you operate throughout Cape Town and surrounding areas?
Yes, Evergreen Fires services Cape Town and surrounding suburbs, including residential estates, commercial buildings, and hospitality spaces.
